Frequently asked questions.
The pieces
Yes. Every piece in the Urban Fragments collection is made from a unique section of a real painted wall. Once cut, that specific fragment no longer exists on the wall. No two pieces share the same paint, colours, or texture. Each one is catalogued individually and cannot be remade.
Each piece contains a fragment of real painted concrete or brick — material cut from graffiti walls across European cities. The fragment is set by hand in sterling silver, sometimes gold-plated. The paint you see is original and unaltered.
Ordering
Once your order is confirmed, your piece is packaged with its certificate of origin and dispatched within 2–3 business days. You'll receive a tracking link by email.
Because each piece is one-of-one, we are unable to accept returns on the basis of change of mind. If a piece arrives damaged, contact us within 48 hours and we will make it right.
Shipping
Within Europe: 3–7 business days. International: 7–14 business days. Free shipping on orders over €200 within Europe.